Customer Care

Training

Training to the customer & customers personnel is imparted at the testing & trial period at our factory and also at the customers place during the erection time of the plant by our engineers.

Technical Support

Technical support includes maintenance of the plant & selection and combination of the particular polymers is readily available with our customer care engineers. Process problems, maintenance, operatives related solutions are available in the manual given with the plant.

Spare Part

The whole range of parts of the plant supplied by Konark are available at ready stock at our works & it can be dispatched shortly to the customer locations subject to commercial formatting & requirement has been cleared.

Manual

Our plant manuals are delivered to the customers with the plant. These manual includes information on electrical circuit diagram, pneumatic circuit diagram, lubrication chart, major operational instructions, part lists, all details about brought out items like electric motor, gear boxes etc.